In alphabetical disorder
The dictionary.
54words, properly defined.
A
Corporate Speak
ACCOUNTABILITY n.
Responsibility assigned downward after authority has remained above.
Agile & Delivery
AGILE adj.
A software-development method for treating the absence of a plan as adaptability.
Data & AI
AI STRATEGY n.
An executive pledge to keep up with the competition, consisting of a PowerPoint, some vibe coding and a generative-AI team in search of a purpose.
Meetings & Office Life
ALL-HANDS n.
A meeting requiring everybody's attendance and very few people's participation.
Software Engineering
API n.
A contract between systems, revised whenever either party feels sufficiently confident.
B
Governance & Procurement
BUSINESS CASE n.
Arithmetic prepared in support of a conclusion already reached.
C
Meetings & Office Life
CIRCLE BACK v.
To postpone an unwanted conversation with sufficient optimism to avoid ending it.
Cloud & Infrastructure
CLOUD n.
Someone else's computer, made mysterious enough to justify recurring payment.
Corporate Speak
COLLABORATION n.
The division of responsibility among enough people that blame becomes impractical.
Consulting & Transformation
CONSULTANT n.
One who learns your business from your employees and recommends it back to you in slides.
Product & Customer
CUSTOMER JOURNEY n.
The route by which a simple purchase acquires seventeen internal owners.
D
Governance & Procurement
DUE DILIGENCE n.
The careful investigation performed immediately before proceeding anyway.
E
People & HR
eNPS n.
A measure of employee feeling, converted into a number so that it may be ignored scientifically.
F
Cloud & Infrastructure
FINOPS n.
The ceremony by which a company gives its cloud waste a dashboard, a cost centre and an owner, thereby making it respectable.
G
Data & AI
GENERATIVE AI n.
A method of generating plausible text and implausible valuations in a Ponzi scheme of mutual enthusiasm, whose promised return is a workforce without workers.
Governance & Procurement
GOVERNANCE n.
The machinery by which a decision acquires enough signatures to become nobody's fault.
H
Data & AI
HUMAN IN THE LOOP n.
A person retained to accept responsibility for the machine's decisions.
K
Cloud & Infrastructure
KAFKA n.
A system for ensuring that no event is truly lost, merely waiting somewhere you have not yet inspected.
Cloud & Infrastructure
KUBERNETES n.
A system for arranging containers so that nobody knows where the application is.
L
M
Software Engineering
MICROSERVICE n.
A small application distinguished by requiring a network call to perform what was once a function.
Product & Customer
MVP n.
The smallest thing management is willing to call finished and customers are expected to call useful.
O
P
People & HR
PERFORMANCE REVIEW n.
An annual ceremony in which twelve months of work are compressed into three adjectives.
Incidents & Operations
POST-MORTEM n.
A meeting at which the dead are questioned about their failure to prevent the murder.
Consulting & Transformation
POWERPOINT n.
A software package for dressing up big ideas with no substance in corporate colours and bullet points.
R
Remote & Hybrid Work
RETURN TO OFFICE n.
An accounting exercise in which office-space costs are justified by compulsory video calls between adjacent desks.
S
Agile & Delivery
SAFE n.
A system for preserving the spirit of agility by protecting management from it.
Enterprise Software
SAP n.
Software designed to fit every business after sufficient alteration to resemble none.
Security & Compliance
SECURITY AWARENESS n.
The annual instruction not to perform the behaviour required by several daily workflows.
Cloud & Infrastructure
SERVERLESS adj.
Possessing servers in quantities sufficient to make their existence somebody else's concern.
Consumer Digital Life
SOCIAL MEDIA n.
A machine for converting attention into revenue and acquaintance into evidence.
Agile & Delivery
STORY POINT n.
An imaginary unit of effort, valued chiefly for the precision with which it obscures time.
T
Consulting & Transformation
TARGET OPERATING MODEL n.
A diagram of an organisation that does not yet exist, drawn by people who will not work in it.
Software Engineering
TECHNICAL DEBT n.
A shortcut whose bill is sent to developers who were not present.
Consumer Digital Life
TERMS OF SERVICE n.
An agreement between a corporation that has read it and a person who has not.
V
Finance & Startups
VENTURE CAPITALIST n.
A gambler distinguished from the ordinary kind by playing with other people's pensions.
X
Technology Companies
X n.
A social network renamed after the mark traditionally used to indicate an error.
